by Carlos73 Contributor
Contributor

Family & Friends discount

My wife took out a contract at car phone warehouse for a blackberry phone on EE on the understanding that she would be able to apply the 30% discount to it.

I have since been told that the discount can only be applied if taken direct through EE.  Is this correct?

What are our options if this is correct? If need be we are willing to buy the handset outright and get a SIM only. We have not collected the handset yet or opened the SIM pack.

3 REPLIES 3
by Grand Master
Grand Master

Re: Family & Friends discount

There is no return policy for changing your mind when buying in-store.

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by Carlos73 Contributor
Contributor

Re: Family & Friends discount

We haven't changed our minds though, we were told by the sales advisor that we could apply the discount when I go back to work, I have do it on EE intranet,

by
EE Community Support Team

Re: Family & Friends discount

Hi @Carlos73,

 

Welcome back to the EE Community.

 

Yes, family and friends discount is only available direct with EE.

 

You can find the full terms and conditions on the intranet.

 

Thanks

 

James

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