by martinrichard
Explorer

Extra Charges

Hello EE

I have extra charges on my bill but when I look at the itemisation there is no record of any any extra charges. These work out at £19.15 this month.

Can I talk to someone to explain this please.

 

Total 46.82

Monthly tariff 27.67

Extra charges 19.15

 

Thank you

 

Martin

3 REPLIES 3
by Grand Master
Grand Master

Re: Extra Charges

Hi,

 

You will need to call CS on 150 and speak to them about these charges, as there is no account access on these forums.

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by martinrichard
Explorer

Re: Extra Charges

Thank you both!

 

by
EE Community Support Team

Re: Extra Charges

Hi @martinrichard

 

Welcome to the EE Community. 🙂

 

@Northerner is correct, this is one for our customer services team to look into for you.

 

I hope to see you around the community again soon. 🙂

 

Chris

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