07-08-2018 10:01 PM
I am an ex member of staff. As part of my redundancy package it was agreed i woukd keep my "staff leaver" discount so long as i remained on a contract with EE. Every time i go to upgrade i lose mu discount then have to call and gp thro the same conversation and have a right song and dance to retain the discount. Yet again ive come to upgrade to be told i cant keep my discount if i upgrade. Ive called in with no joy and on visiting the store in Darlington i was told ill have to write in. Why do i have this problem every 2 years without fail. Its getting to the point i am considering going elsewhere. Suggestions?
05-08-2018 03:09 AM
07-08-2018 10:15 PM
This is a public user forum. We cannot have any idea of your redundancy agreements with EE & how they intend to implement it.
Sounds to me like you will have to continue contacting them each year. Only they can decide on policy.
08-08-2018 10:20 AM - edited 08-08-2018 10:23 AM