by Alexdeof
New Member

Error 10 when abroad

I keep getting error 10 when abroad and can't send texts or make phone calls. Roaming is enabled and should be able to use the phone

2 REPLIES 2
by Grand Master
Grand Master

Re: Error 10 when abroad

Hi, 

 

What phone do you have? Have you restated since you arrived? 

 

Is roaming activated under network settings. 

 

That message tends to mean you don't have roaming activated.

 

Thanks 




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by
EE Employee

Re: Error 10 when abroad

Hi @Alexdeof and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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