by Mar9
Explorer

Ending the payments

My contract finished few month ago but I'm still paying month by month. If I wanna stop it and look for another offer how can I do it? If it's enough juts to un tick the box with I'm the bill payer on my account?

2 REPLIES 2
by Grand Master
Grand Master

Re: Ending the payments

Hi @Mar9

 

Your contract doesn't just end, you need to give 30 days notice. Call 150 and speak to CS.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Ending the payments

Good Afternoon @Mar9

 

Thanks for posting on the community.

 

If you log into your My EE account or the My EE app > Plans and add-ons > Upgrade now.

 

This will show you all available offers 🙂

 

You can also give us a call on 150 and we will go through everything with you.

 

Leanne 🙂

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions