by Morgan_86
New Member

End of Contract - Feeling Robbed!

I was under the (wrong) impression my contract would just end......obviously it didn't.  I've now been overcharged over £100.  EE are being very unhelpful to someone who has been a loyal customer with EE/Orange for over 15 years.  I called on Thursday and a bill was going to be generated that day- despite me saying cancel I will still be charged on the 17th!  However, my question is by cancelling today and moving to another network, will I be AGAIN charged next month!?

by Grand Master
Grand Master

Re: End of Contract - Feeling Robbed!

@Morgan_86  No you’ll not be charged again as you pay pro rata.  When contracts end they charge to a 30 day rolling contract until you give notice. This is in the contract that you agreed too. 

by Grand Master
Grand Master

Re: End of Contract - Feeling Robbed!

You don't need to give 30-days notice to cancel. If you get your PAC from EE & give it to new provider you won't pay EE beyond the date that the other network ports in your no..


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