by Stevie187 Investigator
Investigator

EE live chat

Is this still a thing? I need to turn off my voicemail as I'm abroad and just read about the outrageous charges for simply receiving voicemails. I obviously don't want to call or txt and spend more money and there is no chat pop up on myee. Can someone help me asap?

7 REPLIES 7
by Grand Master
Grand Master

Re: EE live chat

If you are on contract, on the Get in Touch page open up the "EE                  +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:

 

Capture.JPG

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Stevie187 Investigator
Investigator

Re: EE live chat

Hi just tried that nothing there, it says customer service open till 9pm UK time?

by Grand Master
Grand Master

Re: EE live chat

It's there for me now, exactly as my image shows.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: EE live chat

@Stevie187   Where are you ? If you in the EU you can text VM off to 150 and itll not cost you anything. 

by Stevie187 Investigator
Investigator

Re: EE live chat

Sorry my bad guys it was there didn't see the drop down , damn Cape Verde sunshine. Took forever but eventually got voicemail switched off without incurring more charges.

by Grand Master
Grand Master

Re: EE live chat

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: EE live chat

Morning @Stevie187

 

Glad you got this sorted 🙂

 

Have an amazing time in Cape Verde and enjoy the sunshine!!

 

Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions