by Alan42
New Member

Duplicate order

My internet crashed and I have ordered an upgrade twice - how do I cancel one of the orders

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Duplicate order

Hi, 

 

You will need to call CS on 150 tomorrow to cancel one of your orders before it's processed. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Duplicate order

Hi, 

 

You will need to call CS on 150 tomorrow to cancel one of your orders before it's processed. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Duplicate order

Hi @Alan42

 

Welcome to the EE Community. 🙂

 

@Northerner is spot on, please contact our customer services team, they'll be able to sort this out for you.

 

Let us know how you get on.

 

Chris 🙂

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