Highlighted
by Investigator
Investigator

Due upgrade pay monthly

Hey, 

I am due to upgrade (can from the 8th april) contract ends in May. But of course due to the current situation I cannot go into store. Does anybody know what happens to my monthly payments if I just stay as I am until I am able to go into a store ? 
Thankyou 🙂

keep safe guys 

1 SOLUTION

Accepted Solutions
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: Due upgrade pay monthly

Hi @Guineapig_crazy 

You've had some great advice from @Northerner already, but just by means of general information..

 

Mobile phone contracts don't end as such on any date, they're ongoing contracts. All that changes at the end of your minimum term is that you are then able to cancel the phone with 30days notice.

 

So if you do nothing, your account & phone will continue as if nothing has happened.

View solution in original post

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: Due upgrade pay monthly

Hi @Guineapig_crazy 

 

Your account reverts to a pay monthly account which allows you to upgrade at any time. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: Due upgrade pay monthly

Hi @Guineapig_crazy 

You've had some great advice from @Northerner already, but just by means of general information..

 

Mobile phone contracts don't end as such on any date, they're ongoing contracts. All that changes at the end of your minimum term is that you are then able to cancel the phone with 30days notice.

 

So if you do nothing, your account & phone will continue as if nothing has happened.

View solution in original post

Highlighted
by Investigator
Investigator

Re: Due upgrade pay monthly

@Northerner Thank you so much for your reply and advice I really appreciate it 🙂 

Highlighted
by Investigator
Investigator

Re: Due upgrade pay monthly

@bristolian 

Thank you for taking the time to respond to my post I am very grateful for the help and advice 🙂 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions