13-11-2017 05:55 PM
I've recently started a new pay monthly contract with EE and as part of the deal I receieved 6 month free use of Apple Music.
I would like to know if, after 6 months, my subscription to Apple Music will automatically renew and begin charging me for using the service.
Solved! See the answer below or view the solution in context.
13-11-2017 06:05 PM
13-11-2017 06:34 PM
13-11-2017 06:39 PM - edited 13-11-2017 06:40 PM
Here is all the information you need and more 🙂
Towards the end of your offer period, we’ll send you a message telling you when it will end and reminding you how to cancel your offer.
At the end of your free six months, we'll advise you that you're now paying for the service through EE.
You can cancel Apple Music on EE in two ways:
If you text STOP MUSIC to 150 during your free period, Apple Music on EE will be cancelled and removed immediately. If you've cancelled during your free period and later decide you would like to take Apple Music on EE again, you'll have to choose the chargeable add-on at £9.99 per month.
You can choose the chargeable add-on by texting MUSIC to 150 and then following the on-screen instructions.
If you text STOP MUSIC to 150 after moving to £9.99 per month, Apple Music on EE will be removed from your next bill date. You can continue using Apple Music for the period you have already paid for. We’ll then contact you again once the service has been removed.
13-11-2017 06:42 PM
If you look at the add-on via the My EE app, that shows you the exact date the add-on will expire. The day before this simply stop Apple Music as mentioned above.