by Dfia4301
Explorer

Direct Debit failed

Hi all,

 

I am travelling overseas and forgot to have enough funds in my bank account for the direct debit to work. Will EE try again in a few days to see if they can withdraw my funds? Or am I cut off completely? I am none the wiser at the moment because I am using an Australian sim at the moment. I can't seem to login to my EE account online currently.. it seems to be down? Cause then I would pay with my credit card or another way instead. 

 

Thanks for your assistance! 🙂

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Direct Debit failed

Yes they'll try again in next few days


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: Direct Debit failed

Good morning @Dfia4301

 

Thank you so much for coming back to community 🙂

 

@BrendonH is right and we will try again.

 

Here is a little further information for you from our Make Or Set Up An EE Payment help and support pages.

 

I draw your attention to the help with failed or late payments section.

 

Failed Direct Debit payments

 

If your bank doesn't allow the Direct Debit payment, we'll make a second attempt around nine or ten days later. 

 

If this fails again, then a Late payment fee* will be applied to your account, and your Direct Debit will be cancelled.  

 

If your in Australia, then you've just made me super jealous.

 

Anyway enough of my envy and I hope you have a fabulous time down under.

 

Cheers

 

Richard

 

🙂

 

 

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