by AJMay
New Member

Contract Expiry / PAC code Query

Hi, My pay monthly contract is up on the 22nd Feb and I will be moving to a sim only deal elsewhere.

 

As my contract is up on the 22/02, what is the earliest date, I can request a PAC code to port my number away from EE?

 

Do I need to advise that my contract will be ending on 22/02 or will this cut off naturally on the 23rd

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Contract Expiry / PAC code Query

Hi @AJMay,

 

Thanks for visiting the EE Community. Smiley Happy

 

You can give your 30 days notice now.

 

Please get in touch with customer services and our disconnections team will be happy to help.

 

James

3 REPLIES 3
by Skilled Contributor
Skilled Contributor

Re: Contract Expiry / PAC code Query

@AJMay, Hi you need to give them 30 days notice to cancel your contract, you can request a PAC code, which also lasts up to 30 days

by
EE Community Support Team
Solution

Re: Contract Expiry / PAC code Query

Hi @AJMay,

 

Thanks for visiting the EE Community. Smiley Happy

 

You can give your 30 days notice now.

 

Please get in touch with customer services and our disconnections team will be happy to help.

 

James

by Grand Master
Grand Master

Re: Contract Expiry / PAC code Query

Note that if you don't use your PAC, the contract is not cancelled even if you gave notice.

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