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03-12-2019 09:40 AM
So got trackng info saying my switch was dispatched only yo wake up to message from DHL saying its delayed contact sender. Tried ringing g kondor but both there number arnt ringing its like there disconnected anyone else have this proble. Ee can't help Nd dhl cant help
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03-12-2019 12:20 PM
Hello there @Sammi4
Thanks for coming to the community.
I am sorry to hear your delivery has been delayed.
You can email Kondor at - customerservice@kondor.co.uk they will be able to get this looked into for you.
Let us know how you get on.
Leanne.
03-12-2019 12:20 PM
Hello there @Sammi4
Thanks for coming to the community.
I am sorry to hear your delivery has been delayed.
You can email Kondor at - customerservice@kondor.co.uk they will be able to get this looked into for you.
Let us know how you get on.
Leanne.
11-12-2019 04:20 PM
Did you get anywhere with this after emailing them?
11-12-2019 04:37 PM
I have had same thing today and emailed. Did your delivery ever turn up?
05-12-2021 03:30 PM
I placed an order for a switch on 20th Nov. I received the initial email saying that the order had been placed but up until now I have no update. Its a couple of weeks to Xmas. Any chance?
05-12-2021 03:41 PM
Hi @Dibley90,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to check the status of your order if you get in touch.
Thanks
James