23-11-2018 06:34 PM
I’ve just read:
It states that iPhones are unlocked automatically 18 months after sale (if sold after Sept 2015). I didn’t know this and applied to have my iPhone unlocked back in July, when my iPhone was 22 months old.
EE proceeded to charge me the standard unlock fee. There was clearly a mistake at both sides here. EE’s unlock system shouldn’t have charged me and I shouldn’t have applied to have it unlocked, as it should already have been unlocked.
How do I go about getting refunded the unlock fee?