by 28Aga
Visitor

Changed from pay as you go to pay monthly but now my acct still showing pay as g

I changed my plan from pay as you go to pay monthly but my account still showing pay as you go. Every time I will login always sorry there is a problem. Can someone help me

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Changed from pay as you go to pay monthly but now my acct still showing pay

Hi @28Aga 

 

Welcome to the EE Community,

 

If you contact customer services on 150 they will be to remove the PAYG account associated with your MyEE account for you and add your PAYM account for you.

 

Thanks,

 

David.

1 REPLY 1
by Ace Contributor
Ace Contributor
Solution

Re: Changed from pay as you go to pay monthly but now my acct still showing pay

Hi @28Aga 

 

Welcome to the EE Community,

 

If you contact customer services on 150 they will be to remove the PAYG account associated with your MyEE account for you and add your PAYM account for you.

 

Thanks,

 

David.

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