15-04-2019 08:28 PM
I want to change my phone number/contract into my name and change the direct debit to my bank account. How can I do this?
05-04-2019 01:20 AM
15-04-2019 09:06 PM
Good Evening @EllieMarsh
Welcome to the EE Community,
If you wish to complete a change of ownership you need to call 150 both you & the current account holder need to be present and the transfer is subject to a credit check.
15-04-2019 10:01 PM
@EllieMarsh You maybe charged to change the number it’s around £35 depending on why you want to change it.
15-04-2019 10:05 PM
OP does not wish to change her phone no; simply to move it under her name from whoever took it out for her.
16-04-2019 08:08 AM
Good Morning @EllieMarsh.
Both the current account holder and the new account holder would need to be together on the phone to complete the transfer, and a credit check would be completed.