Change Plan at end of contract instead of upgrading?
My Apple Watch contract has ended and my iPhone X contract is due to end in three days. The upgrade page for my watch states:
Upgrading online is easy.
Choose one of the latest watches, or change your current plan and save money.
However when I click on continue, the only option is to select another new watch and there is nowhere within Plans in MyEE to change my plan? I simply want to downgrade my plan to the basic level now that I've paid off the cost of my devices.
Re: Change Plan at end of contract instead of upgrading?
@ashleyhancock Give customer services a call to give 30 days notice on the watch plan and then when that ends you can then choose a new tariff from the watch app, it’ll be a 30 day rolling contract at £7 per month. If you want to change the iPhone tariff you’ll need to upgrade to a sim only tariff. A upgrade doesn’t mean more cost and it’s slightly misleading with the term upgrade as this can be a lower tariff cost.