06-02-2018 03:13 AM
How do I go about cancelling my payg account as I have moved abroad and have a new phone now - online advice is go in a store / call them - any other way?
06-02-2018 03:21 AM
Hello @zanielle you do not need to do anything to cancel a PAYG account. After 6 months of inactivity it will automatically be disconnected and enter the hibernation state: