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by
Explorer

Cancel contract

Hiya



I’ve got a line for a tablet that I don’t want to renew the contract for. For some reason, the package I was given was for a small business. 

I’d like to cancel. How do I go about this if I can’t speak to anyone? 

1 SOLUTION

Accepted Solutions
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by Ace Contributor
Ace Contributor
Solution

Re: Cancel contract

Hello @Tyeo 

 

Firstly just by means of information, EE contracts aren't fixed term that you need to renew, they're ongoing rolling contracts with a minimum term.

 

If you want to give 30days notice on your contract just call EE C/S on 150.

 

If you're still within your minimum term they will advise on any early termination charges.

View solution in original post

2 REPLIES 2
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: Cancel contract

Hello @Tyeo 

 

Firstly just by means of information, EE contracts aren't fixed term that you need to renew, they're ongoing rolling contracts with a minimum term.

 

If you want to give 30days notice on your contract just call EE C/S on 150.

 

If you're still within your minimum term they will advise on any early termination charges.

View solution in original post

Highlighted
by
Explorer

Re: Cancel contract

Thank you.

 

I'd just gotten confused by the automated messaging when dialling 150. Assumed that you could only talk to someone via the phone if you were a key worker.

 

Notice given.

 

Thanks!

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