by Andymac-13 Investigator
Investigator

Can you change your phone 3 months into a contract

I have upgraded to a Samsung however I really don't like the phone. Anyone know if you can change to  a different phone on same contract 

1 SOLUTION

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by Profile closed
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Re: Can you change your phone 3 months into a contract

No, that's not possible sorry on EE.  Your only option now is to buy yourself a new unlocked handset from somewhere else if you want a new handset.

 

EE only give you a 14 day cooling off period after either purchasing a new plan or upgrading online or over the phone.  After that initial 14 days there is no change of mind policy sorry.

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by Profile closed
Not applicable
Solution

Re: Can you change your phone 3 months into a contract

No, that's not possible sorry on EE.  Your only option now is to buy yourself a new unlocked handset from somewhere else if you want a new handset.

 

EE only give you a 14 day cooling off period after either purchasing a new plan or upgrading online or over the phone.  After that initial 14 days there is no change of mind policy sorry.

by Andymac-13 Investigator
Investigator

Re: Can you change your phone 3 months into a contract

Thanks for that. I did call them 3 days in however I'd changed contract at the shop. I wonder if I can buy out my contract?




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by
EE Community Support Team

Re: Can you change your phone 3 months into a contract

Hi @Andymac-13,

 

Welcome to the EE Community.

 

Yes, you can buy out of your contract at any point.

 

Thanks

 

James

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