by Jet60 Investigator
Investigator

Can you change a 12 month contract to 30 day rolling contract

 
7 REPLIES 7
by Profile closed
Not applicable

Re: Can you change a 12 month contract to 30 day rolling contract

Only once you reach the end of your current 12 month contract.

by Jet60 Investigator
Investigator

Re: Can you change a 12 month contract to 30 day rolling contract

It’s still within 1st 14 days- 30 day rolling never mentioned in store as available

Sent from my iPhone
by Profile closed
Not applicable

Re: Can you change a 12 month contract to 30 day rolling contract

In that case, you would have to cancel the 12 month plan and then re-order a 30 day plan.

by Jet60 Investigator
Investigator

Thanks still within 1st 14 days- 30 day rolling option never offered in store

 
by Skilled Contributor
Skilled Contributor

Re: Thanks still within 1st 14 days- 30 day rolling option never offered in st

by Grand Master
Grand Master

Re: Can you change a 12 month contract to 30 day rolling contract

@Jet60: Is this a phone contract or a SIM-Only contract?


@Jet60 wrote:
30 day rolling never mentioned in store as available

If you ordered this contract in-store you have no right of return & therefore cannot cancel it w/out early termination fees.

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by
EE Community Support Team

Re: Can you change a 12 month contract to 30 day rolling contract

Good Morning @Jet60

 

I can see you have been provided some great information. 

 

If you took this out in store there is no 14 day return period, you will however be able to move to a 30 day rolling contract once you have completed the minimum term for your contract. 

 

I hope this helps, 

 

Katie 🙂

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