by lewiswigmore Investigator
Investigator

Can't activate voicemail service

I'v been trying to activate EE voicemail on my pay monthly contract, Texting VM ON to 150 just comes back with a message saying that there' a problem and it can't be activated right now. I've called 222 but there is no option to actually turn on the voicemail service. Any idea?

7 REPLIES 7
by Grand Master
Grand Master

Re: Can't activate voicemail service

Hi, 

 

Just give CS a call and they will look at your account. Have you recently joined EE?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by lewiswigmore Investigator
Investigator

Re: Can't activate voicemail service

No I've been with them for over a year now
by Grand Master
Grand Master

Re: Can't activate voicemail service


@lewiswigmore wrote:
No I've been with them for over a year now

@lewiswigmore you should definitely call EE then as it should activate with the VM ON code to 150. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by lewiswigmore Investigator
Investigator

Re: Can't activate voicemail service

Okay thanks
by
EE Employee

Re: Can't activate voicemail service

Hi and welcome to the community @lewiswigmore

 

Has the information you have been given above helped?

 

Many thanks,

 

Lee

by lewiswigmore Investigator
Investigator

Re: Can't activate voicemail service

Yes. I will be contacting EE tomorrow:)
by
EE Employee

Re: Can't activate voicemail service

Hi @lewiswigmore

 

Let us know how you get on.

 

Many thanks,

 

Lee

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