by MultiCOLORDucks
Explorer

Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

My contract is eligible for an upgrade and I found a deal on Mobiles.co.uk that is an upgrade deal. I was wondering if if can take this deal and my current contract will be changed to this new one.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

Hi,  

 

Yes you can upgrade via third parties you are not restricted to upgrading via EE. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

Hi,  

 

Yes you can upgrade via third parties you are not restricted to upgrading via EE. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Grand Master
Grand Master

Re: Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

Yes, as long as the 3rd-party does EE upgrades & you are not attempting an EE Extra upgrade of between 46 & 90 days early. They can only be done directly with EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by MultiCOLORDucks
Explorer

Re: Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

Even in the early upgrade period of 90 days

by Grand Master
Grand Master

Re: Can I upgrade my phone through a 3rd party retailer like Mobiles.co.uk

No, as I said, not in the EE Extra's upgrade period of 90 days; only in the upgrade period of 45 days of all plans. As you have an upgrade period of 90 days you are on an EE Extra plan.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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