05-01-2018 08:27 PM
I got a new phone bought for me as a Christmas present. Is there a way i can downgrade my contract so I'm not paying as much for something I'm not using?
06-01-2018 08:48 AM
Welcome to the community.
What a lovely Christmas present. 🙂
If you're still in contract, you are only able to lower your price plan with EE if you have previously increased your plan and would now like to move back down to your original plan.
If you have increased your plan for extra allowances and would now like a cheaper price plan you will have the following options:
For more information about price plan change rules, please check out our
I want to change my EE price plan - what do I need to do? support article.
If you are out of contract, I recommend taking a look at our SIM only plans. 🙂
Hope this helps