by shannonwatson1 Investigator
Investigator

Can I change my plan to have more data?

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I change my plan to have more data?

Yes, you may upgrade your plan to a more expensive or equal one. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Can I change my plan to have more data?

Yes, you may upgrade your plan to a more expensive or equal one. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Can I change my plan to have more data?

Hi @shannonwatson1,

 

Did you manage to change to a plan with more data?

 

If not, please get in touch with customer services, they'll be happy to help. Smiley Happy

 

- James

by shannonwatson1 Investigator
Investigator

Re: Can I change my plan to have more data?

I didn't. I rang customer service and they were quite snotty with me on the phone told me I had to pay £19.99 a month for an extra 6gb

by
EE Employee

Re: Can I change my plan to have more data?

Hi @shannonwatson1

 

How much do you currently pay and what allowance do you get?

 

Many thanks,

 

Lee

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