17-09-2017 07:55 PM
Don't know what the outcome was, as my phone died in the middle of the check, was expecting a call from customer advisor?
17-09-2017 10:54 PM
There is no account access on these forums so you will need to call again.
18-09-2017 09:14 AM
Thank you for coming to see us in community 🙂
What kind of phone have you went for?
Did you receive any form of email confirmation with an XKN reference? Have a look in your junk/spam folders.
Please follow the advice of @Northerner and give the sales team another call on 0800 956 6000
Let us know how you get on.