17-08-2019 08:21 PM
18-08-2019 08:25 AM - edited 18-08-2019 08:27 AM
Welcome to the community 🙂
Is your iPhone X in excellent condition? You can check the Annual Upgrade damage cost table to see what your phone is worth if it has any scratches or physical damage.
If you want to check the condition of your phone before you complete the annual upgrade trade in, you can pop into an EE store who will check this for you.