by Maexchen Established Contributor
Established Contributor

Apple Watch plan

Hi, My free trial of the watch plan comes to an end. When I signed up it said £5/month, but now they want £5.21 - which I guess is because of their annual RPI linked price increase. In the overall scheme 21p is not that much but because I don’t like EEs policy of always increasing prices (the last price increase was communicated via a flippant text message) I don’t want to pay this. Unfortunately the website does not show the plan. Is it still £5 if you sign up now? Since this is a 30 day contract I could cancel it now and then sign up for £5 again. Does anybody know?
7 REPLIES 7
by
EE Employee

Re: Apple Watch plan

Hi and welcome to the community @Maexchen

 

Let me look into this for you. 🙂

 

Many thanks,

 

Lee

by Maexchen Established Contributor
Established Contributor

Re: Apple Watch plan

Hey @Lee_H any luck in looking into this?

by
EE Employee

Re: Apple Watch plan

Hi @Maexchen

 

I will have an answer for you tomorrow as the team I need to speak to are back in the office then.

 

Many thanks,

 

:ee

by Maexchen Established Contributor
Established Contributor

Re: Apple Watch plan

Do they work today?

 

all I want to know is what the price for a new Apple Watch plan is today. 

 

E.g. if I cancel my contract now and then get a new one next month how much do I pay.

by
EE Employee

Re: Apple Watch plan

Hi @Maexchen

 

I am still awaiting to clarify the pricing soon as I know I will let you know.

 

Thank you for your patience.

 

Many thanks,

 

Lee

by
EE Employee

Re: Apple Watch plan

Hi @Maexchen sorry about the delay.

 

I have had it confirmed that the price is £5 per month and not £5.21 when you take a new subscription.

 

Many thanks,

 

Lee

by Maexchen Established Contributor
Established Contributor

Re: Apple Watch plan

Thanks. Did they realise how stupid that is and how this has a negative impact on customer satisfaction?

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