by S5alan
New Member

Annual upgrade

Can I use the annual upgrade service if I have bought a 25GB EE contract through carphone warehouse?

 

On the EE website it says all 25GB and 40GB plans qualify for annual upgrade and just wondered if this was the case for a contract purchased through carphone warehouse?

 

Thanks

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Annual upgrade

Good morning @S5alan

 

Thank you so much for joining community 🙂

 

In answer to your question, to be eligible for the annual upgrade, it must be done directly through EE.

 

Please see our annual upgrade help and support pages for further information.

 

Cheers

 

Richard

 

🙂

 

 

1 REPLY 1
by
EE Community Support Team
Solution

Re: Annual upgrade

Good morning @S5alan

 

Thank you so much for joining community 🙂

 

In answer to your question, to be eligible for the annual upgrade, it must be done directly through EE.

 

Please see our annual upgrade help and support pages for further information.

 

Cheers

 

Richard

 

🙂

 

 

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