by tashasiian

Annual Upgrade

Hi, I was wondering. I recently had a text saying I could upgrade this week if I payed a fee and gave the handset back. My contract has 8 days to go for the Annual Upgrade and I was wondering, can I upgrade? Just i'm getting a text that says one thing and online it says another?


Thank you in advance.

by Grand Master
Grand Master

Re: Annual Upgrade

@tashasiian  Give customer services a call to find out what’s correct. But if you can wait the 8 days you’ll know you’ll be ok. 

EE Community Support Team

Re: Annual Upgrade

Happy New Year @tashasiian. 🙂


Please see the brilliant advice from @Chris_B above.


I recommend following his advice and contacting customer services. 🙂


Let us know how you get on.


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