by sss10
Visitor

Account holder passed away

I am messaging in as I am handling the account of a family member as they have passed away. I need to cancel the contract and just want to keep the number as pay as you go? 

 

I am not sure what to do and who to speak to and just want it done quickly. 

 

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Account holder passed away

If you call EE CS they will handle everything 


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: Account holder passed away

Hi @sss10.

 

I am sorry to hear of your loss.

 

I have sent you a private message if you could please take a look. 

 

Speak soon, 

 

Katie 🙂

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