by sss10

Account holder passed away

I am messaging in as I am handling the account of a family member as they have passed away. I need to cancel the contract and just want to keep the number as pay as you go? 


I am not sure what to do and who to speak to and just want it done quickly. 


by Brilliant Contributor
Brilliant Contributor

Re: Account holder passed away

If you call EE CS they will handle everything 

BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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EE Community Support Team

Re: Account holder passed away

Hi @sss10.


I am sorry to hear of your loss.


I have sent you a private message if you could please take a look. 


Speak soon, 


Katie 🙂

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