12-10-2017 01:09 PM
okay, its a trivial amount of money, but after requesting that I didn't want to auto renew, my current pack has stopped and i have lost all existing allowances.
i expected the pack to work until it expired
12-10-2017 03:05 PM
@Crush123 wrote:
i expected the pack to work until it expired
Yes, that's what it should do. Phone CS to look into it.
12-10-2017 03:36 PM
Hi @Crush123
Thank you for coming to community
@XRaySpeX is right and I would agree with him and tell you to call customer services to get this looked at.
Thanks
Richard
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