16-04-2018 11:48 AM
Last month, I used 15£ pack, and 2GB left in the end of the month.
So I changed my pack from 15£ pack to 10£ this month.
I obviously thought that 2GB will rollover to my account. But that doesn't happen.
Do you know why that 2GB doesn't rollover to my pack?
16-04-2018 11:59 AM
@sdbin1007: Did you buy the £10 data pack within 7 days of the £15 data pack expiring?
17-04-2018 11:35 AM
Thanks! You're welcome ! Glad I could be of assistance & it is now sorted.
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