If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I am mobile phone inept. I have no idea what I am doing with them. My partner has purchased a very simple phone in an attempt to emulate the setup I have. What I have, is an Alcatel PAYG mobile phone that remains active, and retains credit, as lon...
Why does it show on EE website I have £4.20 phone credit but when I check by phone it says i only have £.30p shouldn't this be across the board
Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...
I bough a SIM card and payed 20 pounds for the pack I wanted. When I got the card I made the number change to keep my old number and I had to pay again the same pack I had chosen to top up my card. How is this possible? Why did I had to pay for it tw...
I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?
Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...
I buy a £30 package monthly I registered my old card but now I have a new one and I can't find out how to change my new bank card. How do I do it or could you put me on the right link please.
I have had the same problem. The EE rules are incomprehensible. I'm in Australia, with ever increasing credit (only usable in the UK) and unable to even find where to purchase the 'roaming data add-on'. I'm stuck with EE for the moment due to banking...
Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds were charged for three days
Does anyone know why my data isn’t arriving I’ve just bout a 20£ subscription pack and I can’t get the data @Everyone
