14-05-2019 10:14 PM
Please who do I contact about my pay and go sim , just noticed on hubbys bank account that for the last 2 months they have been taking out £10.00 out on the 9th and 10 th off the month . Help gratefully recieved
14-05-2019 10:39 PM
Thank you 👍
mand would you no if there’s something wrong with the EE app I’ve been trying to get on it for over a week and it won’t let me .. regards
14-05-2019 10:45 PM
Calling CS will cost you 25p / call on PAYG. Ask for it to be refunded.
What does the MyEE app do when you try it? Any error msg? Have you tried your online MyEE thro' your browser instead?
14-05-2019 10:53 PM
O dear I don’t have credit 🙈 I have the £10 everything pack . Think all this started when ee was sending txts saying our bank card was expiring , so when the new card came in I put the new card in to my ee app .
And the app is saying there’s a error 🙈
15-05-2019 12:01 AM
I'm on pay monthly with EE and my app has never worked! Always says there's an error and won't let me login!
You could try livechat on their website?? (When they're open again!)
Hope you get it sorted!!
15-05-2019 01:15 AM
@baileybronson80 : No Live Chat for PAYG!
15-05-2019 06:28 AM
@baileybronson80 Have you called customer services and ask them to reset your EE online account ? If you do you’ll probably find you can use the My EE app.
15-05-2019 01:39 PM
No love , 🙈 I don’t no who to ring, I’m not used to having problems but must admit I have had a good few since being with ee , and I’m a old lass so things don’t come easy to me now 😂🤣 any help gratefully recieved . Regards neat
15-05-2019 04:38 PM
Thank you spoke to someone and hopefully the monies will go bank into hubbys bank . And the EE app wouldn’t work because a number had been added to it , no idea how that happened because I didn’t do it ... I came to EE because I thought it was a good network , but saying that 2 weeks ago we went away for weekend and I couldn’t even send a txt near mind ring daughter or go on my data , could anyone of got into my network and was using my data 🙈 anyway thank you 👍