18-10-2016 02:48 PM
Hello EE Community!
My question is, how do I order a replacement SIM for a pay-as-you-go account when, my account isn't tied to an address?
I have an EE online account but only my email address is tied to it.
I spent hours digging around trying to find how to add an address online so that I can use the pretty simple url (https://ee.co.uk/ee-and-me/order-a-new-sim) to order a replacement SIM for my S7. Please advise.
18-10-2016 02:53 PM
If you are an EE customer you can obtain one in store. I didn't know you could obtain/register sims without a fixed address.
If not set your home address and then order one to this this address.
18-10-2016 03:08 PM
Thanks for the quick reply!
I was not able to add my new address online. It kept redirecting to only change my email address. proper frustrating.
I have the current SIM overseas with me for an older device. I'm coming to the UK for xmas but I have a new phone now. An S7 edge and of course the old SIM doesn't fit.
Ideally, I would like to ship the repalcement SIM to my Mum's and she will FedEX it to me.
18-10-2016 03:14 PM
I might have to just bite the bullet and get a new number altogether. (-_-)
Just would rather keep it as I've had it since 2014 and everyone who would need to get ahold of me, work included, is used to this number. Sigh. I might just be SoL.
18-10-2016 03:59 PM - edited 18-10-2016 04:00 PM
18-10-2016 04:07 PM - edited 18-10-2016 04:07 PM
by Ryan33 3 weeks ago