Highlighted
by Pixelatedash
Visitor

Re: Can a TOURIST buy an ee sim and use it also in another EU country

Hi, 

 

ive been told that the only way to recharge EE SIM cards is with a physical voucher or a uk based credit card. How do we recharge if we are spending more than 30 days outside of the UK before returning?

Are physical vouchers for sale throughout Europe? 

 


 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Can a TOURIST buy an ee sim and use it also in another EU country

Hi @Pixelatedash,

 

Welcome to the community 🙂

 

You can register and use an international card to make pay as you go top up payments on EE.

 

All of the information you need on topping up an EE SIM card is on our help page.

 

 

Alex 🙂

 

 

4 REPLIES 4
by
EE Community Support Team
Solution

Re: Can a TOURIST buy an ee sim and use it also in another EU country

Hi @Pixelatedash,

 

Welcome to the community 🙂

 

You can register and use an international card to make pay as you go top up payments on EE.

 

All of the information you need on topping up an EE SIM card is on our help page.

 

 

Alex 🙂

 

 

by cloos64
Explorer

Re: Can a TOURIST buy an ee sim and use it also in another EU country

Huh, maybe. I last used it in October.

Sincerely,
Maria
by cloos64
Explorer

Re: Can a TOURIST buy an ee sim and use it also in another EU country

I have been topping up my EE SIM to use in Europe for two years with an International credit card. Suddenly, it is not accepted. It just says there was a problem and to try again later. I have tried dozens of times on different devices and get the same response. There is no way to talk to anyone at EE about the problem because the only contacts are phone or in person (neither of which works well when I’m in the US). The chat function doesn’t work. I guess I’ll have to give someone else my money for this trip to Europe since EE doesn’t want it. None of the information on the “help” page is of use for troubleshooting. 

by
EE Community Support Team

Re: Can a TOURIST buy an ee sim and use it also in another EU country

Hi @cloos64,

 

Welcome to the EE Community.

 

I'm sorry to hear you are having issues topping up your account.

 

When did you last use it?

 

Could your SIM have entered hibernation?

 

Thanks

 

James

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