by graybeard
New Member

Packages

Why do I constantly keep getting text messages to top up when I have more than enough credit.?

Why do "packages" last only 1 month? 

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Packages

Hello @graybeard

 

Welcome to the Community! :smileyhappy:

 

Pay as you go packs are either 7 or 30 days or you can just top up and use your credit as and when you want to, this is why it's called pay as you go.

 

It might be worth having a look at our SIM only plans, they may be more suitable.

 

If your pack price is more than the credit you have available, this would prompt a top-up text.

 

Hope this helps!

 

Thanks - Karen. :smileyhappy:

 

 

1 REPLY 1
by
EE Employee
Solution

Re: Packages

Hello @graybeard

 

Welcome to the Community! :smileyhappy:

 

Pay as you go packs are either 7 or 30 days or you can just top up and use your credit as and when you want to, this is why it's called pay as you go.

 

It might be worth having a look at our SIM only plans, they may be more suitable.

 

If your pack price is more than the credit you have available, this would prompt a top-up text.

 

Hope this helps!

 

Thanks - Karen. :smileyhappy:

 

 

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