14-08-2017 12:16 AM
Orange Extras are not going through when trying to purchase them.
This is yet another service from Orange that is not working now almost none of the services on Orange are working correctly not one of them!
This is far beyond ridiculous now EE. I think OFCOM need to be made aware of just how bad you have let this situation slip.
This is now illegal. You are breaking terms and conditions. You are breaking the law by treating us in such a shoddy disgusting way!!
Solved! See the answer below or view the solution in context.
28-09-2017 04:16 PM
Orange Extras (add-ons) last worked on 27 May.
Since then, text messages sent to the number 6620 to purchase Extras/Add-ons are not being delivered.
07-12-2017 12:29 PM
@sx no the 6610 text service to purchase extras has not been working for months.
I mean seriously how ridiculous is it that it is not possible to spend your credit anymore?
I call up 450 to purchase them now. I also get the 25p charge to call 450 returned and compensation for the inconvenience. Every time. I am not the one losing out over this.
by cwillis35 3 weeks ago