by Dormacca
Explorer

My new p a y g SIM card won't activate

New SIM card for Samsung Galaxy j5 2017 p a y g wont work .phone says sim card in

5 REPLIES 5
by Dormacca
Explorer

My new SIM card will not activate

My new SIM card will not activate.

by Grand Master
Grand Master

Re: My new p a y g SIM card won't activate

@Dormacca: Do you either have credit or an active pack on it in order to use it?

 

What does texting AL to 150 report?

 

Where did you get it? How much did you pay for it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Dormacca
Explorer

Re: My new p a y g SIM card won't activate

Thank you for your help ,as I'm 76 years old sometimes IT and technology is hard to follow but I phoned the number you gave me and they wil activate in next 24 hours .so once again thanks for your help

by
EE Community Support Team

Re: My new p a y g SIM card won't activate

Welcome to the community @Dormacca

 

Great to have you here 🙂

 

Come back if there is anything else we can help you with.

 

Leanne.

by Grand Master
Grand Master

Re: My new p a y g SIM card won't activate

Umm! PAYG SIMs don't need activation, least of all by CS.

 

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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