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23-12-2018 11:27 AM
Hey,
I'm trying to top up my payg account via the website, but when I try to pay it only gives me an option to use a UK address as the billing address.
I've topped up a couple of times in the past, and that was never an issue. Charged my international credit card in both cases. Last time was 6 weeks ago.
Did something change lately or... I'm missing something?
23-12-2018 11:45 AM
How did you top up before as I believe this has always been the case.
You could go to convenience store and get a voucher or an ATM machine
23-12-2018 12:09 PM
I'm not in the UK at the moment.
I just went on the website and topped up using the exact same card.
23-12-2018 10:04 PM
Online top-up has always been by UK cards only & always required a UK billing address.
08-01-2022 03:06 PM
This isn’t true as I I used to top online with a Canadian credit card in May 2019 but currently having an issue January 2022.
09-01-2022 08:22 AM
Hi @Kennystewart80.
Welcome to the community.
You will need to use a UK card to complete a top-up.
Jon
09-01-2022 08:32 AM - edited 09-01-2022 08:52 AM
@Kennystewart80 It has been a UK card only but try THIS as this is for topping up someone else’s number but obviously you put your number.
09-01-2022 08:41 AM
@Kennystewart80 : You might get away with a foreign bank card but giving a UK billing addy.