by Shirleyann
New Member

I want to speak to a human regarding a top up that hasn’t gone on my phone

I have topped up my phone, and the credit has not gone on. I am trying to contact EE and it costs so how can I call with no credit.

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I want to speak to a human regarding a top up that hasn’t gone on my phone

Twitter/Facebook/Go to a store


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
If I have helped you please click on the STAR/SOLUTION buttons below
by
EE Community Support Team

Re: I want to speak to a human regarding a top up that hasn’t gone on my phone

Good Morning @Shirleyann

 

Thanks for coming to the community.

 

If you text BALANCE to 150, what reply do you get?

 

When did you top up your account?

 

Speak soon.

 

Leanne 🙂

 

 

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