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by brynnfrew
New Member

I topped up my number but haven’t gotten a confirmation text

I topped my phone up but haven’t received a confirmation text 

2 REPLIES
by Ace Contributor
Ace Contributor

Re: I topped up my number but haven’t gotten a confirmation text

Hello @brynnfrew are you on EE, T-Mobile or Orange? Has the credit been loaded on to your account?

 

The confirmation text can take up to 24hrs to come through.

 

Smiley Happy

by
EE Community Support Team

Re: I topped up my number but haven’t gotten a confirmation text

Morning @brynnfrew

 

Thanks for posting on the community.

 

Is the credit showing on your account?

 

Have you now had the text confirming your top up?

 

Thanks, Leanne.

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