Highlighted
by John1234
Visitor

I have a £10 pay as you go sim but this shows as a £10 top up everything pack.

I have today bought a £10 EE sim pay as you go card but when registered it shows as a £10 top up everything pack which expires in 30 days. I do not use my phone much and £10 could last me 6 months. How do i get my details altered so that the £10 is pay as you go and not top up everything ? Also my balance shows as Nil so i can't even ring EE on 150 to query this. How do i get my balance to show as £10.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I have a £10 pay as you go sim but this shows as a £10 top up everything pac

@John1234  EE sims come as standard with packs to stop this on future top up text STOP PACK to 150.  You’ll then ha w a standard payg sim. Unfortunately you will not be able to change this on your current sim now.  

1 REPLY
by Grand Master
Grand Master
Solution

Re: I have a £10 pay as you go sim but this shows as a £10 top up everything pac

@John1234  EE sims come as standard with packs to stop this on future top up text STOP PACK to 150.  You’ll then ha w a standard payg sim. Unfortunately you will not be able to change this on your current sim now.  

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