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by
Explorer

How do I opt out of my pay as you go pack?

Hi, I joined EE a month ago on a special offer where when I bought my Pixi 3 and topped up £20, the handset was only 79p. The assistant told me that I could opt out of my pay as you go plan, but I can't find how to. I don't use this phone very often at all so a genuine pay as you go rather than a pay as you go pack would suit me better. 

1 SOLUTION

Accepted Solutions
by
Brilliant Contributor
Solution
Accepted by topic author lilymayjacobs
‎19-05-2017 06:14 PM

Re: How do I opt out of my pay as you go pack?

[ Edited ]

Hello @lilymayjacobs text the code STOP PACK to 150 to stop your pack from auto renewing in the future. Smiley Happy:

 

http://ee.co.uk/help/my-account/pay-as-you-go/pay-as-you-go-packs-how-they-work

4 REPLIES
by
Brilliant Contributor
Solution
Accepted by topic author lilymayjacobs
‎19-05-2017 06:14 PM

Re: How do I opt out of my pay as you go pack?

[ Edited ]

Hello @lilymayjacobs text the code STOP PACK to 150 to stop your pack from auto renewing in the future. Smiley Happy:

 

http://ee.co.uk/help/my-account/pay-as-you-go/pay-as-you-go-packs-how-they-work

by
Explorer

Re: How do I opt out of my pay as you go pack?

That's great, thank you very much! Smiley Happy 

by
Brilliant Contributor

Re: How do I opt out of my pay as you go pack?

You are welcome @lilymayjacobs come back to the community anytime if there is anything else you would like to know. Smiley Happy 

by
EE Community Support Team

Re: How do I opt out of my pay as you go pack?

Great Info @Tom222

 

Have a lovely evening @lilymayjacobs

 

Thanks - Karen.

Smiley Happy

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