by EEHelpme
Explorer

How do I get an online printable invoice / receipt for my pay as you go account?

How do I get an online printable invoice / receipt for my pay as you go account?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I get an online printable invoice / receipt for my pay as you go acco

You can't get any receipts online. Call Customer Services on +44 800 956 6000 (option 2, option 4) .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by
EE Community Support Team

Re: How do I get an online printable invoice / receipt for my pay as you go acco

Hi @EEHelpme

 

Thanks for coming to the community 🙂

 

A VAT receipt may be requested for a top up made on your account.

 

To get this you would need to speak with our Mobile Care team, who can send you this by email or by post.

 

Hope this helps 🙂

 

Jon​​​​​​​

by EEHelpme
Explorer

Re: How do I get an online printable invoice / receipt for my pay as you go acco

Hi Jon,

Thank you for your reply. Tried following the link but just takes me to the generic 'Get in Touch' page which takes me around in circles.

Any suggestions on how to contact a human being to get a resolution!! Mind blowing how difficult it is to get a person to help! Anybody would think EE are a 'service' provider!!!!

Cheers,

 

Highlighted
by
EE Community Support Team

Re: How do I get an online printable invoice / receipt for my pay as you go acco

Hi @EEHelpme

 

You can call us on 0800 079 8586 from any landline or by dialling 150 from your EE handset.

 

Please be aware of the 25p charge per call if calling from an EE pay as you go line.

 

Thanks, Katie 🙂

by Grand Master
Grand Master
Solution

Re: How do I get an online printable invoice / receipt for my pay as you go acco

You can't get any receipts online. Call Customer Services on +44 800 956 6000 (option 2, option 4) .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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