Highlighted
by TEENAMARIE5 Investigator
Investigator

Calling a USA mobile number from within the UK

Trying to call and text my cousin's mobile phone. She's from the USA currently on holiday in the UK.  I'm on the £10 Everything Plan. I tried texting 001 in front of her 10  digit number but it won't let me text her or call her and she can't call or text me. Why is this?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Calling a USA mobile number from within the UK

You need PAYG credit to make International calls and texts from the UK. Have you any? Text AL to 150 to find out.

 

International calls from UK are not included in your pack allowances. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
6 REPLIES 6
by Grand Master
Grand Master
Solution

Re: Calling a USA mobile number from within the UK

You need PAYG credit to make International calls and texts from the UK. Have you any? Text AL to 150 to find out.

 

International calls from UK are not included in your pack allowances. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: Calling a USA mobile number from within the UK

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Calling a USA mobile number from within the UK

Good Morning @TEENAMARIE5.

 

That's great advice from @XRaySpeX, I'd definitely recommend adding the calling abroad add-on too, so you can call this number at a cheaper rate even when it's in the UK.

 

Let us know if you manage to call the number.

 

Jon

by TEENAMARIE5 Investigator
Investigator

Re: Calling a USA mobile number from within the UK

 Thank you, that's really helpful! ☺️

by TEENAMARIE5 Investigator
Investigator

Re: Calling a USA mobile number from within the UK

I have to load credit to use it. I know it will work but I already pay £10 a month on PAYGO. 

by Grand Master
Grand Master

Re: Calling a USA mobile number from within the UK

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

 

The £10 / month you already pay for a PAYG pack is only for calling UK nos. while you are in the UK. It will also cover you for calling EU & UK nos. when you are roaming in the EU.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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