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by Technofobe Established Contributor
Established Contributor

After my 3rd £10 data top up i was promised either 500gb or 50 mins. Recievednon

Was told after 3rd £10 data allowance. I would recieve either 500mb or 50 extra minutes. Recieved none. So rather annoyed!!!

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Havent recieved my free boost after 3rd top up?

Hi @Technofobe and welcome back

 

After you’ve bought three 30-day packs or 12 seven-day packs, you can choose one of the Free Boosts to increase your pack allowances.

 

It’ll be added to your next pack and every pack (of the same duration) after that.

 

Many thanks,

 

Lee

4 REPLIES
by Legend
Legend

Re: After my 3rd £10 data top up i was promised either 500gb or 50 mins. Recieve

Hi @Technofobe

 

You mean 500MB.

 

Did you choose it as per EE PAYG guide

 

Thanks




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by
EE Community Support Team

Re: After my 3rd £10 data top up i was promised either 500gb or 50 mins. Recieve

Hi @Technofobe,

 

Welcome to the EE Community.

 

Did the guide @Northerner kindly linked you too help you add your free boost?

 

Thanks

 

James

by Technofobe Established Contributor
Established Contributor

Havent recieved my free boost after 3rd top up?

I recently topped up my 3rd £10 payg data pack. I still havent recieved my free 50min or 500mb boost. Can anyone explain. Thanks. Technofobe.

by
EE Employee
Solution

Re: Havent recieved my free boost after 3rd top up?

Hi @Technofobe and welcome back

 

After you’ve bought three 30-day packs or 12 seven-day packs, you can choose one of the Free Boosts to increase your pack allowances.

 

It’ll be added to your next pack and every pack (of the same duration) after that.

 

Many thanks,

 

Lee

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