25-11-2019 05:48 PM
I bought a 7.50£ pack online under My EE account. It clearly said: 4Gb data, 250 minutes and unlimited texts. After purchase I've got confirmation of having only 2Gb, 100 minutes and 1000 texts... No chat is loading, complaint form is unreplied.
What can I do? I am leaving in 12 hours to go abroad (EU) and really need a lot of data!
25-11-2019 06:08 PM
Restart your device, then text BA to 150. What does it say?
26-11-2019 02:28 AM
Tried restart and 150 balance check: it is the same:
< You have 100 minutes, 1000 texts and 2.0GB remaining until 26/12/2019 for your £10 Data Pack. Your remaining data includes of rolled over data....>
by AbeZ 3 weeks ago
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