by niniN

top up problem

I tried to pay my 15£ international pack by online with UK bank account. but it was saying that there was an error, i tried for several times, and as it seems i have been charged but my pack is not renewed. what can i do?

by Ace Contributor
Ace Contributor

Re: top up problem

HI @niniN

Try text Now to 150. Then check your Allowance texting AL to 150. 


EE Community Support Team

Re: top up problem

Hello there @niniN


Thanks for posting on the community.


Has @tahirmian great advice got this sorted for you?


Let us know how you are getting on 🙂

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